How to Handle Confrontation

confrontation-01Though it’s more pleasant to tell others what they are doing well, there are times when a leader must bring concerns to people’s attention. How do you handle situations like that? Do you hesitate to confront others?

…it was needful for me to write unto you, and exhort you that ye should earnestly contend for the faith…

When you need to confront others, consider the technique Jude used (Jude 3-4).

  • Though he is clear and firm, he is not harsh or unloving.
  • What could help you use a similar tone with others you need to confront?

Next, consider the times when someone confronts you. As unpleasant as it is for you to be the recipient of a confrontation, it is possible the person speaking to you is experiencing a great deal of stress in the process.

  • Listen intently as you try to find something useful in the feedback, even if the person doesn’t deliver it well.
  • What could you do to be a better listener?

5 responses to “How to Handle Confrontation

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